Counselling & Case Management Services

Shepparton, Goulburn Valley & Surrounds

Every so often, life likes to throw a curve ball and we can experience challenges in our lives in regards to relationships, families, workplace, grief, and health. Family and friends are important support networks but sometimes having someone to speak with outside of the situation is also beneficial.

Pivot Case Management offers a safe and supportive space to share your difficulties or concerns and to explore options and strategies to be able to move forward.

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Take a look at what some of our previous clients have to say about us...

"Jim is a dedicated and professional Counsellor who is engaging and easy to talk to.

Jim is non judgmental and treated both my husband and I equally and with respect.

Jim provided us with knowledge and tools that have made a positive impact to our marriage."
"I just want to thank  Jim Stevens for his help and guidance to discuss my issue. After seeing another psychologist multiple times and not achieving the mental freedom that I was needing it has been the best thing seeing you!

One visit and the weight that I had been carrying for 10 years was completely gone. Thank you."

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"Very easy to talk to, makes you feel comfortable and offers some great relatable advice.

A great service to help you put things into perspective."

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- about

Jim is the lead practitioner at Pivot Case Management Services, with over 30 years' experience in case management.

He holds a post graduate certificate in Client Assessment and Case Management with Swinburne University.

Jim initially started working in the area of Drug and Alcohol Rehabilitation which then overlapped with the Youth sector. In 2018 Jim began working in the family violence field in Perpetrator Case Management. Initially, a pilot program, it quickly became ongoing due to its success. Jim is considered a local expert in this field with required qualifications as set by Family Safe Victoria, the government body that sets the standards for working in the family violence sector.

Jim has a passion to work with people and their issues in order to bring change. He brings a wealth of knowledge and works from the premise that exterior behaviours are a surface symptom of inner turmoil, often caused by trauma. This is accompanied by a comprehensive knowledge of the court system and local support services.

We are always happy to answer any questions you may have. So please get in touch!

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